FAQs

KC's Hot Tub Warehouse

Have an hot tub-related question? We have the answer. Check out these FAQs and give us a call today for more information!


  • Do you offer delivery?

    Yes! Delivery is included within a 60-mile radius. Our team will coordinate a convenient delivery time with you and ensure your swim spas arrive safely and on schedule.
  • What comes included with my hot tub or swim spa?

    Every purchase includes steps, a protective cover, and local delivery—so you have everything you need to get started with your swim spas.
  • Do you install hot tubs and swim spas?

    Yes. If your electrical is pre-run, we can complete the hookups for your swim spas. If not, we work with a licensed master electrician who can handle the wiring.
  • What electrical requirements are needed?

    Most hot tubs and swim spas require a dedicated electrical circuit. Our team will review your setup and help coordinate any necessary electrical work for your swim spas.
  • How long does delivery and installation take?

    Delivery times for swim spas vary by model and availability, but once scheduled, most installations can be completed the same day if electrical is ready.
  • What kind of maintenance is required?

    Regular maintenance for swim spas includes water testing, balancing chemicals, and routine filter cleaning. We'll walk you through everything at purchase.
  • Are hot tubs and swim spas energy efficient?

    Yes. Our swim spas are built with insulation and energy-efficient components to help keep operating costs manageable year-round.
  • Do you offer warranties?

    Yes. All of our hot tubs and swim spas from KC's Hot Tub Warehouse come with manufacturer warranties covering key components. Warranty details vary by model.
  • Can hot tubs and swim spas be used year-round?

    Absolutely. With proper insulation and a quality cover, swim spas are designed to be enjoyed in all seasons.
  • What's the difference between a hot tub and a swim spa?

    Hot tubs are designed for relaxation and hydrotherapy, while swim spas offer space for swimming, exercise, and family use—plus relaxation features.